About Us

Drawup Survey is an online survey platform where consumers can actively influence and help shape products and services by sharing their opinions through surveys conducted by brands.

Over the years, customer feedback has been instrumental in guiding business decisions. You, as a customer, have valuable insights that matter. Now, we give you the chance to earn rewards every time you express your opinion. Your input on products and services will directly contribute to the development of the products and services you desire.

• Choice and Control: Customize the products and services you use.
• Rewards for Participation: Earn reward points for each survey you complete.

Our Commitment

At Drawup Survey, protecting the privacy of our users is a top priority. We ensure that your response data is securely stored and only accessible to panelists who meet specific criteria for each survey. This process is automated, and panelists are contacted via email to participate in our secure surveys. All responses are aggregated, meaning individual responses are not tied to personally identifiable information. Your information will never be used for advertising or sales purposes. You are under no obligation to purchase any product or service, and no company will solicit you due to your membership.

We respect your privacy and are dedicated to safeguarding your personal data. This privacy notice explains how we collect, use, share, and protect your personal data when you register for our panel and participate in surveys on behalf of our clients. It also outlines your privacy rights and how applicable laws protect you. This policy supplements, but does not override, other notices and privacy policies you may encounter.

This Privacy Policy applies only to our online activities and is valid for visitors to our website who share or collect information with Drawup Survey. It does not apply to data collected offline or via channels other than our website.

Your Role with Drawup Survey

By joining Drawup Survey, your information is voluntarily provided as part of our market research. The main purpose of our agreement with you is to collect information about you and, if relevant, other members of your household, for the reasons outlined in this notice. When you register, we may request your contact details, including your name, business name, address, email, and phone number.

By becoming a panelist, you confirm that:

• You are at least 18 years old and are voluntarily entering into this agreement.
• All information you provide to Drawup Survey is accurate and truthful.
• Neither you nor any of your family members are employed by Drawup Survey.
• You will keep survey content confidential and will not disclose it to third parties unless required by law.

Participating in our research studies means contributing your data to a pool that influences key business decisions, including pricing, marketing, and other strategic choices.

Cookie Policy

Drawup Survey is committed to ensuring your privacy and protecting your data. Below is an explanation of what cookies are, how we use them, and your choices regarding cookies.

What Are Cookies?

Cookies are small data files stored by your web browser on your device (e.g., laptop, mobile) when you visit websites. They help websites remember details about your visit, such as login status or preferences. However, cookies do not collect or store personally identifiable information. They do not contain viruses and are used strictly for tracking browsing behavior.

How We Use Cookies

We do not use cookies for our standard surveys. If cookies are required by a partner’s platform, this will be mentioned in their respective privacy policy.

Personal Data We Collect

Personal data refers to information that can be used to identify an individual. This does not include anonymous data. We may collect, store, and transfer various kinds of personal data, which includes:

• Identity data: Name, date of birth, gender, marital status, username.
• Contact data: Postal address, email address, and phone number.
• Sensitive data: Racial/ethnic origin, health information, political views, religious beliefs, sexual orientation.
• Demographic data: Age, income, education, household size, employment status, preferences, and feedback.
• Technical data: IP addresses, browser type, operating system, and device details.

How We Use Your Data

• Send surveys based on your profile and interests.
• Develop new products, services, and features based on your survey responses.
• Communicate with you for customer service, updates, and promotional purposes.
• Issue reward points for completed surveys.
• Prevent fraud.

Digital Fingerprinting

We also use digital fingerprint technology to gather statistics about your device, including IP address, monitor settings, browser type, and operating system. This data is converted into a unique serial number ("digital fingerprint") that helps prevent fraud and ensures that participants don’t complete the same survey multiple times. The collected data is stored securely and is not linked to your personal information.

Your Rights and Choices

Participation in our studies is always voluntary, and you can withdraw at any time. If you exercise any of the rights outlined below, you can contact us using the details provided.

• Access: Request confirmation about whether your data is being processed and access to the information we hold about you.
• Correction: Request that inaccurate data be corrected or completed.
• Deletion: In certain circumstances, request that we remove your data.
• Objection: Object to the processing of your data under certain conditions.
• Portability: Receive a copy of your data in a portable format.

Children’s Data

Protecting children’s privacy is important to us. Drawup Survey does not knowingly collect personal data from children under 18. If you believe that a child has provided such information, please contact us immediately so we can remove it.

Changes to Our Privacy Policy

We regularly review and update our privacy policy, which can be accessed on our website. Any changes will be communicated via email or when you log in to your account. The most recent update to our policy was on 18th September 2024.